Note: These are listed in the chronological order of how they were presented in the presentation.
Slide: Definition of Resilience
Woods, D. (2015). Four concepts for resilience and the implications for the future of resilience engineering. Reliability Engineering and System Safety, 141, 5-9.
Definition of Sociotechnical Systems
Carayon, P. (2006). Human factors of complex sociotechnical systems. Applied Ergonomics, 37(4), 525-535.
Carayon, P., Hancock, P., Leveson, N., Noy, I., Sznelwar, L., & van Hootegem, G. (2015). Advancing a sociotechnical systems approach to workplace safety - developing the conceptual framework. Ergonomics, 58(4), 548-564.
Taysom, E., & Crilly, N. (2017). Resilience in Sociotechnical Systems: The Perspectives of Multiple Stakeholders. The Journal of Design, Economics, and Innovation, 3(3), 165-182.
Slide: Definition of Culture
Markus, H. R., & Hamedani, M. G. (2019). People are culturally shaped shapers: The psychological science of culture and culture change. In Handbook of cultural psychology, 2nd edition (pp. 11-52). The Guilford Press.
Slide: Captains Set the Tone Research
Perkins, K., Ghosh, S., Vera, J., Aragon, C., & Hyland, A. (2022). The Persistence of Safety Silence: How Flight Deck Microcultures Influence the Efficacy of Crew Resource Management. International Journal of Aviation, Aeronautics, and Aerospace, 9(3).
Slide: Types of Safety Communication
Noort, M. C., Reader, T. W., & Gillespie, A. (2019). Speaking up to prevent harm: A systemic review of the safety voice literature. Safety Science, 117, 375-387.
Noort, M. C., Reader, T. W., & Gillespie, A. (2021). Safety voice and safety listening during aviation accidents: Cockpit voice recordings reveal that speaking-up to power is not enough. Safety Science, 139.
Slide: Pilots Participating in Muted Safety Voice and Safety Silence
Perkins, K., Ghosh, S., Vera, J., Aragon, C., & Hyland, A. (2022). The Persistence of Safety Silence: How Flight Deck Microcultures Influence the Efficacy of Crew Resource Management. International Journal of Aviation, Aeronautics, and Aerospace, 9(3).
Slide: Definition of Psychological Safety
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2), 350-383.
Edmondson, A. (2019). The Role of Psychological Safety. Leader to Leader, 92, 13-19.
Slide: How the Perception of Getting Along Impacts Safety Voice
Perkins, K., Ghosh, S., & Hall, C. (2024). Interpersonal Skills in a Sociotechnical System: A Training Gap in Flight Decks. Journal of Aviation/Aerospace Education & Research, 33(2). DOI: https://doi.org/10.58940/2329-258X.2022.
Slide: Definition of Interpersonal Communication Definition: The exchange of social or emotional messages between persons that relies on a shared or mutual understanding of each individual (Perkins, Hall, Ghosh, 2024).
Perkins, K., Ghosh, S., & Hall, C. (2024). Interpersonal Skills in a Sociotechnical System: A Training Gap in Flight Decks. Journal of Aviation/Aerospace Education & Research, 33(2). DOI: https://doi.org/10.58940/2329-258X.2022.
Reference: Sir Dave Brailsford. He applied this principle to British Cycling, leading the team to significant success, including multiple Olympic gold medals and victories in the Tour de France.
Recommended Further Reading
Books:
Chugh, D. (2018). The person you mean to be: how good people fight bias. New York: Harper Business.
Clear, J. (2018). Atomic habits: An easy & proven way to build good habits & break bad ones. Avery.
Eberhardt, J. L. (2019). Biased: Uncovering the hidden prejudice that shapes what we see, think, and do. Viking.
Grant, A. (2021). Think again: The power of knowing what you don’t know. Viking.
Academic Journal Articles:
Edmondson, A. (2019). The Role of Psychological Safety. Leader to Leader, 92, 13-19.
Lammers, J., Galinsky, A. D., Dubois, D., & Rucker, D. D. (2015). Power and morality. Current Opinion in Psychology, 6, 15-19.
Mackie, D. M., Smith, E. R., & Ray, D. G. (2008). Intergroup Emotions and Intergroup Relations. Social and Personality Psychology Compass, 2(5), 1866-1880.
Markus, H. R., & Hamedani, M. G. (2019). People are culturally shaped shapers: The psychological science of culture and culture change. In Handbook of cultural psychology, 2nd edition (pp. 11-52). The Guilford Press.
Molenberghs, P. (2013). The neuroscience of in-group bias. Neuroscience & Biobehavioral Reviews, 37(8), 1530-1536.
Noort, M., Reader, T., & Gillespie, A. (2021, July). Safety voice and safety listening during aviation accidents: Cockpit voice recordings reveal that speaking-up to power is not enough. Safety Science, 139.
Radke, H. R. (2020). Beyond allyship: Motivations for advantaged group members to engage in action for disadvantaged groups. Personality and Social Psychology Review, 24(4), 291-315.
Tajfel, H. (1974). Social identity and intergroup behaviour. Social Science Information, 13(2), 65-93.
Woods, D. (2015). Four concepts for resilience and the implications for the future of resilience engineering. Reliability Engineering and System Safety, 141, 5-9.